Director of Intervention Services

Dans la rue

Level Manager
Location Montreal
Formula Hybrid
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The company

Founded in 1988 by Father Emmett Johns (“Pops”), Dans la rue is a non-profit organization dedicated to supporting youth experiencing vulnerability. Guided by compassion, empathy, and respect—and with the support of the community—we meet their immediate needs while working alongside them to help build the skills, confidence, and resources they need to lead more independent and fulfilling lives.

The role

Reporting to the Deputy Executive Director, the Director of Intervention Services plays a pivotal leadership role at the heart of the organization. They are responsible for the overall direction, consistency, performance, and ongoing development of all intervention services provided to youth. From a clinical perspective, they are accountable for the quality, oversight, and continuous advancement of professional practices across the organization. As a strategic leader, they empower management and intervention teams, support decision-making in complex situations, and ensure alignment between professional practices, operational priorities, and the organization’s strategic direction.

The Director of Intervention Services provides cross-functional leadership across all youth intervention programs and services. They oversee a team of approximately 75 employees, including 10 managers and 3 professionals reporting directly to them. As a member of the executive leadership team, they contribute to the organization’s strategic direction, priorities, and key decisions through active participation in executive committee meetings and regular meetings of the Board of Directors.

The right fit
  • University degree in Administration, Management, or a related field;
  • Minimum of eight (8) years of experience in a people management role, such as Director of Operations or another relevant leadership position;
  • Experience in intervention services and a demonstrated understanding of the clinical and psychosocial realities involved in supporting vulnerable youth;
  • Knowledge of financial management, including budgeting, reporting, forecasting, and resource development;
  • Experience building relationships and collaborating with a broad range of stakeholders;
  • Experience in human resources management, including talent development, recruitment, retention, employee engagement, and performance management;
  • Experience identifying and implementing service development initiatives;
  • Experience managing operations in a fast-paced environment;
  • Knowledge of the community sector, homelessness, and the mental health and social services networks;
  • Experience working in a unionized environment and knowledge of collective agreement administration would be considered an asset
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