Case Study: Chief Communications Officer 

Industry: Academic Institution  

A higher education institution decided to create an executive management position dedicated to communications—a strategic role overseeing several departments, including student relations.

The challenge was to:

• Assist a multi-representative committee in recruiting a new executive leader, despite the absence of an established profile already within the institution;
• Enlighten the committee on the specificities of the communications field—a discipline still relatively under-utilized in the academic research environment—and provide them with the necessary tools to conduct an informed recruitment process.

The LTC touch

Drawing on 27 years of expertise in communications, the team at LTC deployed a rigorous and detailed analytical methodology. Through effective meetings with the committee, led by the general secretariat, LTC addressed members’ questions and clarified the institution’s expectations for the role. By offering an in-depth and adapted vision for the evolution of this function, LTC was able to show the committee everything they needed to make an informed decision. The recruitment was completed within the planned time frame, meeting the institution’s high expectations.